Terms and Conditions of Use

1.1 Key Definitions

In these Terms and Conditions, the following terms shall have the meanings set out below:

1.2 Interpretation

• References to a ‘person’ include an individual, company, partnership, limited liability partnership, unincorporated body, government, state or agency of a state, or any other entity.
• References to a statute or statutory provision include any modification, amendment, re-enactment, or replacement thereof in force from time to time.
• The singular includes the plural and vice versa.
• Headings are for convenience only and shall not affect interpretation.
• ‘Including’ and ‘in particular’ are illustrative and shall not limit the generality of the words preceding them.
• ‘Writing’ includes email but excludes fax transmission.

2.1 Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement. A User accepts these terms by:

• Clicking ‘I agree’, ‘Accept’, or any similar acknowledgement during registration or checkout;
• Accessing, browsing, or otherwise using any part of the Platform;
• Completing an Order Form that references these Terms and Conditions;
• Executing a written agreement that incorporates these Terms by reference.

2.2 Capacity to Contract

By accepting these Terms, the User represents and warrants that:

• They are at least 18 years of age;
• They have full legal capacity and authority to enter into this Agreement;
• If accepting on behalf of a legal entity, they are duly authorised to bind that entity;
• They are not subject to any legal prohibition preventing them from entering into this Agreement under the laws of England and Wales or any other applicable jurisdiction.

2.3 Changes to Terms

CINTEL reserves the right to amend these Terms at any time. CINTEL will provide not less than 30 days’ written notice of material changes via email to the registered account address. Continued use of the Platform following the expiry of the notice period constitutes acceptance of the revised Terms. If the User does not accept the amended Terms, they must cease use of the Platform and cancel their Subscription in accordance with Clause 12.

3.1 Licence Grant

Subject to the User’s compliance with these Terms and payment of all applicable Subscription Fees, CINTEL grants the User a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Platform solely for the Permitted Purpose during the Subscription term.

3.2 Scope of Licence

The licence granted under Clause 3.1 is subject to the following limitations:

• The User may access the Platform only via CINTEL’s authorised interfaces;
• The licence extends only to the number of users, company credits, and data downloads set out in the applicable Subscription tier;
• The licence does not include the right to access the Platform’s source code, reverse engineer, decompile, or disassemble any part of the Platform;
• Access rights are personal to the User and may not be transferred, shared, or assigned without CINTEL’s prior written consent;
• The Platform may only be used within the territory specified in the Subscription, unless otherwise agreed in writing.

3.3 Restrictions on Use

The User must not, and must procure that no third party shall:

• Use the Platform or Platform Data for any purpose other than the Permitted Purpose;
• Share User Account credentials with any third party not covered by the Subscription;
• Resell, redistribute, sublicense, or otherwise make available Platform Data or access to the Platform to any third party, except where expressly authorised under a written Reseller Agreement with CINTEL;
• Use the Platform or Platform Data to create, develop, or train any competing product, database, or artificial intelligence system;
• Scrape, extract, or harvest data from the Platform beyond what is provided through authorised download functionality;
• Circumvent, disable, or interfere with security features, access controls, or usage limits;
• Use automated tools, bots, scripts, or other means to access the Platform except through officially supported APIs;
• Frame, mirror, or embed the Platform within any other website or application without CINTEL’s prior written consent;
• Use the Platform in any manner that may damage, overburden, or impair CINTEL’s infrastructure;
• Use the Platform to transmit unsolicited commercial communications or for any purpose that is unlawful, fraudulent, or harmful.

4.1 Permitted Use of Platform Data

Platform Data may be used solely for the Permitted Purpose. The User may:

• View, analyse, and refer to Platform Data for internal business purposes;
• Download Platform Data in the formats and volumes permitted by their Subscription tier;
• Share Platform Data with employees, contractors, and agents acting on the User’s behalf, provided those individuals are subject to confidentiality obligations no less restrictive than those set out herein;
• Use Platform Data in reports, presentations, and documents for internal use or client-facing use, subject to Clause 4.3.

4.2 Prohibited Data Activities

The User is strictly prohibited from the following activities, each of which shall constitute a material breach of this Agreement:

• Reselling, licensing, sub-licensing, distributing, publishing, or otherwise making Platform Data available to any third party for commercial gain, without a valid Reseller Agreement;
• Bulk extracting or downloading Platform Data beyond Subscription limits with a view to creating a standalone database or data product;
• Providing Platform Data to any entity engaged in a business that competes, directly or indirectly, with CINTEL;
• Incorporating Platform Data into any product or service offered to third parties without CINTEL’s prior written consent;
• Aggregating Platform Data with data from third-party sources for the purpose of creating a new data product for commercial distribution;
• Sharing, publishing, or transmitting Platform Data in any public domain including websites, social media platforms, press releases, or printed materials without CINTEL’s prior written consent;
• Using Platform Data to target, solicit, or profile individuals in a manner that violates applicable Data Protection Legislation;
• Retaining Platform Data beyond the period of the Subscription or as otherwise permitted by law.

4.3 Attribution and Citation

Where the User cites or references Platform Data in external-facing communications (including client reports, published research, and marketing materials), the User shall clearly attribute such data to CINTEL in the form: ‘Source: CINTEL Company Intelligence Platform (cintel.co.uk)’ or such other attribution format as CINTEL may specify from time to time.

4.4 Data Accuracy

Platform Data is derived from Companies House, licensed third-party data providers, and CINTEL’s proprietary analytics. Whilst CINTEL uses reasonable endeavours to maintain accuracy, Platform Data is provided ‘as is’. CINTEL does not warrant that Platform Data is complete, accurate, current, or fit for any particular purpose. Users should conduct their own verification before relying on Platform Data for any decision of commercial significance.

4.5 CINTEL’s Data Rights

CINTEL may collect and process anonymised, aggregated usage data to improve the Platform. CINTEL shall not use any personally identifiable information relating to the User’s searches or monitoring activities for any purpose other than as set out in CINTEL’s Privacy Policy, which forms part of this Agreement.

5.1 Reseller Eligibility and Authorisation

Access to the CINTEL Reseller Programme is subject to:

• Completion of CINTEL’s Reseller application and due diligence process;
• Execution of a separate written Reseller Agreement;
• Payment of any applicable Reseller Programme fees;
• Maintenance of active Reseller status as determined by CINTEL from time to time.

CINTEL reserves the right to refuse, suspend, or terminate Reseller status at its absolute discretion.

5.2 Reseller Licence

Upon execution of a valid Reseller Agreement, CINTEL grants the Authorised Reseller a limited, non-exclusive, non-transferable licence to:

• Market and promote the Platform to prospective End Users;
• Grant End Users access to the Platform under sub-licences consistent with CINTEL’s approved pricing tiers;
• Collect payment from End Users on CINTEL’s behalf, where so authorised in the Reseller Agreement.

5.3 Reseller Obligations

The Authorised Reseller must:

• Comply with all applicable laws, including consumer protection legislation, anti-bribery legislation, and advertising standards;
• Present the Platform accurately and not make representations about the Platform that are false, misleading, or not authorised by CINTEL;
• Ensure that all End Users are provided with and accept a copy of these Terms and Conditions prior to accessing the Platform;
• Not discount CINTEL’s prices below the minimum price floor set out in the Reseller Agreement without prior written consent;
• Not make any representation that the Reseller is CINTEL or is an agent or partner of CINTEL, unless expressly authorised in writing;
• Notify CINTEL within 5 business days of any complaint, dispute, or legal claim relating to the Platform received from an End User;
• Maintain adequate records of all End Users and provide these to CINTEL upon request;
• Not resell access to the Platform on a white-label basis without CINTEL’s prior written consent.

5.4 Reseller Fees and Commissions

Reseller commission rates, payment terms, and fee structures are as set out in the applicable Reseller Agreement. CINTEL reserves the right to amend commission rates with not less than 60 days’ written notice. The Reseller shall not be entitled to deduct any amounts from payments due to CINTEL without prior written consent.

5.5 Reseller Restrictions

The Authorised Reseller must not:

• Resell or sub-license the Platform to any entity that it knows or suspects to be engaged in unlawful activities;
• Grant any End User greater access rights than those authorised under the applicable Subscription tier;
• Make any commitment on behalf of CINTEL regarding future features, functionality, or pricing;
• Use CINTEL’s Intellectual Property Rights in any manner not expressly authorised in writing;
• Appoint sub-resellers or sub-distributors without CINTEL’s prior written consent.

5.6 CINTEL’s Relationship with End Users

Notwithstanding the Reseller’s commercial relationship with End Users, all Platform Data and Platform access are ultimately provided by CINTEL. CINTEL retains the right to communicate directly with End Users regarding Platform updates, security, legal obligations, and service matters. The Reseller shall not interfere with or restrict CINTEL’s ability to do so.

5.7 Termination of Reseller Status

CINTEL may terminate Reseller status immediately upon written notice if:

• The Reseller commits a material breach of the Reseller Agreement or these Terms that is incapable of remedy;
• The Reseller commits a material breach that is capable of remedy and fails to remedy it within 14 days of written notice;
• The Reseller becomes insolvent, enters administration, receivership, or liquidation;
• The Reseller engages in conduct that CINTEL reasonably believes is likely to bring CINTEL into disrepute;
• Applicable law or regulation requires termination.

Upon termination, the Reseller must immediately cease all marketing and promotion of the Platform, cease use of CINTEL’s Intellectual Property Rights, and co-operate with CINTEL in the transition of End Users to CINTEL or another authorised reseller.

6.1 Affiliate Eligibility

To participate in the CINTEL Affiliate Programme, an applicant must:

• Complete CINTEL’s Affiliate Programme application;
• Not operate a website or platform that promotes content that is unlawful, discriminatory, defamatory, or otherwise objectionable in CINTEL’s reasonable opinion;
• Not be a direct competitor of CINTEL or be affiliated with any direct competitor;
• Agree to these Terms and the separate Affiliate Agreement;
• Be a legitimate, established business or professional individual with a demonstrable online presence.

CINTEL reserves the right to accept or reject any Affiliate application at its absolute discretion and without obligation to provide reasons.

6.2 Affiliate Commission Structure

Affiliates shall be entitled to commission as set out in the applicable Affiliate Agreement, subject to the following:

• Commission is payable only on qualifying referrals that result in a paid Subscription from a new customer;
• Commission is not payable on referrals from existing customers, Resellers, or other Affiliates;
• Commission rates and cookie duration are as specified in the Affiliate Agreement and may be amended with 30 days’ written notice;
• Minimum payout thresholds and payment schedules are as set out in the Affiliate Agreement;
• CINTEL may withhold commission where a qualifying referral subsequently requests a refund within the refund window.

6.3 Affiliate Marketing Obligations

Affiliates must comply with all of the following marketing requirements:

• All marketing materials, including websites, social media posts, email campaigns, and paid advertisements, must be accurate, truthful, and not misleading;
• Affiliates must clearly and conspicuously disclose their affiliate relationship with CINTEL in accordance with the UK Advertising Standards Authority (ASA) rules, the Competition and Markets Authority (CMA) guidelines on social media endorsements, and the CAP Code;
• Affiliates must not use paid search advertising that targets CINTEL’s branded keywords, company name, or domain without prior written consent;
• Affiliates must not send unsolicited commercial email (spam) in connection with the Platform;
• All claims made about the Platform must be factually accurate and capable of substantiation;
• Affiliates must not use CINTEL’s Intellectual Property Rights other than as expressly permitted in the Affiliate Agreement;
• Affiliates must not make representations about the Platform’s features, pricing, or availability that are not published on CINTEL’s official website.

6.4 Prohibited Affiliate Activities

The following activities are strictly prohibited and may result in immediate termination and forfeiture of outstanding commissions:

• Self-referral — creating fictitious accounts or purchases to generate commission;
• Cookie stuffing — artificially inflating referral counts through technical manipulation;
• Trademark bidding — bidding on CINTEL’s branded terms in paid search without written authorisation;
• Domain squatting — registering domains that incorporate CINTEL’s name or trade marks;
• Incentivised clicks — offering payments, prizes, or rewards to individuals for clicking affiliate links;
• Creating fake or misleading reviews, testimonials, or endorsements about the Platform;
• Promoting the Platform on platforms associated with illegal activity, hate speech, or adult content.

6.5 Affiliate Intellectual Property Licence

CINTEL grants Affiliates a limited, non-exclusive, non-transferable licence to use approved CINTEL logos, banners, and marketing materials solely for the purpose of promoting the Platform under the Affiliate Programme. This licence:

• Does not grant any right to modify, adapt, or create derivative works from CINTEL’s brand assets;
• Does not grant any right to register any trade mark, domain name, or company name that incorporates CINTEL’s name or trade marks;
• Terminates immediately upon termination of the Affiliate Agreement;
• Is subject to CINTEL’s Brand Guidelines as published from time to time.

6.6 Affiliate Tracking and Reporting

CINTEL shall provide Affiliates with access to a dashboard showing click data, referral counts, and commission accruals. Affiliates acknowledge that CINTEL’s tracking data is the definitive record for commission calculation purposes. CINTEL does not guarantee uninterrupted tracking and shall not be liable for commission lost due to technical failures outside CINTEL’s reasonable control.

6.7 Affiliate Programme Changes and Termination

CINTEL may amend or terminate the Affiliate Programme at any time with 30 days’ written notice. CINTEL may terminate an individual Affiliate’s participation immediately upon:

• Breach of any provision of these Terms or the Affiliate Agreement;
• Conduct that CINTEL reasonably determines to be harmful to CINTEL’s reputation or brand;
• Fraudulent activity or misrepresentation;
• Insolvency, bankruptcy, or cessation of business.

Upon termination, all outstanding commissions accrued and properly payable prior to termination shall be paid within 30 days. No commission shall be payable in respect of referrals generated after the termination date.

7.1 CINTEL’s Intellectual Property

All Intellectual Property Rights in and to the Platform, including but not limited to:

• The Platform’s software, code, architecture, and algorithms;
• CINTEL’s databases, data structures, and data compilation methodology;
• The CINTEL name, logo, trade marks, trade dress, and brand identity;
• All Content, reports, templates, and output formats generated by or through the Platform;
• All documentation, training materials, and user guides;
• All improvements, updates, and modifications to any of the foregoing;

are and shall remain the exclusive property of CINTEL or its licensors. Nothing in these Terms transfers any Intellectual Property Rights to the User.

7.2 No Implied Licence

Except as expressly set out in these Terms, the User acquires no licence, right, title, or interest in CINTEL’s Intellectual Property Rights. The User must not:

• Copy, reproduce, republish, upload, post, transmit, or distribute any part of the Platform or its Content without CINTEL’s prior written consent;
• Remove, obscure, or alter any copyright notice, trade mark, or other proprietary marking displayed on or through the Platform;
• Use CINTEL’s trade marks or brand assets in any manner that implies endorsement, sponsorship, or affiliation without express written consent;
• Register any company name, trade mark, domain name, or social media handle that incorporates CINTEL’s name or any confusingly similar variation;
• Apply for any patent, design right, or other Intellectual Property Right that covers CINTEL’s technology or methodology.

7.3 Database Rights

The Platform Data constitutes a protected database pursuant to the Copyright, Designs and Patents Act 1988 and the Database Directive (as retained in UK law). CINTEL asserts its database rights in respect of all compilations, selections, and arrangements of Platform Data. Any systematic or substantial extraction or re-utilisation of Platform Data is strictly prohibited without CINTEL’s prior written consent.

7.4 Software and Technology

The Platform’s underlying software is protected by copyright. The User must not:

• Decompile, disassemble, reverse engineer, or attempt to derive the source code of any part of the Platform;
• Modify, adapt, or create derivative works based on the Platform’s software;
• Use any technical means to circumvent licence controls, usage restrictions, or access controls;
• Sublicense any rights in CINTEL’s software to any third party.

These restrictions apply to the maximum extent permitted by applicable law, including section 50B of the Copyright, Designs and Patents Act 1988.

7.5 User Content

To the extent that the User uploads any data, content, or materials to the Platform (‘User Content’), the User grants CINTEL a non-exclusive, royalty-free, worldwide licence to use, process, and store such User Content solely for the purpose of providing the Platform and services to the User. The User warrants that User Content does not infringe any third-party Intellectual Property Rights and complies with all applicable laws.

7.6 Confidentiality of Platform Technology

The User acknowledges that the Platform’s architecture, algorithms, data sourcing methodology, and technical infrastructure constitute Confidential Information of CINTEL. The User must:

• Keep all such Confidential Information strictly confidential;
• Not disclose Confidential Information to any third party without CINTEL’s prior written consent;
• Use Confidential Information only for the Permitted Purpose;
• Apply at least the same degree of protection to CINTEL’s Confidential Information as it applies to its own confidential information, and in any event no less than reasonable care.

These confidentiality obligations survive the termination of this Agreement for a period of five (5) years.

7.7 Enforcement of IP Rights

CINTEL actively monitors for unauthorised use of its Intellectual Property Rights and Platform Data. CINTEL reserves the right to take all appropriate legal action to protect its Intellectual Property Rights, including:

• Seeking injunctive relief and other equitable remedies without the need to demonstrate actual damage;
• Claiming damages, including account of profits;
• Reporting suspected criminal activity to appropriate authorities;
• Referring matters to the Intellectual Property Office or other relevant regulatory bodies.

8.1 Account Registration

To access the Platform, the User must register a User Account. The User must provide accurate, current, and complete information during registration and must update such information promptly if it changes. CINTEL reserves the right to reject or suspend any User Account where registration information is found to be false or incomplete.

8.2 Account Security

The User is solely responsible for maintaining the confidentiality and security of their User Account credentials. The User must:

• Use a strong, unique password that is not used for any other service;
• Enable multi-factor authentication where offered by the Platform;
• Not share login credentials with any unauthorised person;
• Not use another person’s credentials to access the Platform;
• Notify CINTEL immediately at security@cintel.co.uk upon becoming aware of any actual or suspected unauthorised access to their User Account.

8.3 Account Liability

The User is responsible for all activity that occurs under their User Account, whether or not authorised. CINTEL shall not be liable for any loss arising from unauthorised use of the User Account where the User has failed to comply with its security obligations under this Clause 8.

8.4 Multiple Users

Where a Subscription includes multiple named user seats, each seat must be assigned to a named individual. User Account credentials must not be shared between individuals. CINTEL may, without notice, suspend or terminate any User Account that it reasonably suspects to be shared or used by multiple individuals.

9.1 Subscription Plans

The Platform is available on a subscription basis. Available plans, features, and pricing are published on CINTEL’s website and may be amended from time to time. The User’s subscription rights are determined by the plan selected at the time of purchase.

9.2 Payment Terms

Subscription Fees are payable in advance. By providing payment details, the User authorises CINTEL to charge the applicable Subscription Fees on a recurring basis until the Subscription is cancelled. All fees are inclusive of VAT at the prevailing UK rate unless otherwise stated. CINTEL may suspend access to the Platform where payment is not received within 7 days of the due date.

9.3 Price Changes

CINTEL may change Subscription Fees with not less than 30 days’ notice. If the User does not accept the new pricing, they may cancel their Subscription before the new pricing takes effect. Continued use after the notice period constitutes acceptance of the new pricing.

9.4 Refunds

CINTEL offers a 14-day money-back guarantee to new End Users only, applicable to the first paid month of a Subscription. After the 14-day period, no refunds are available except as required by applicable law. Annual subscriptions cancelled mid-term are not entitled to a pro-rata refund of unused months.

9.5 Taxes

The User is responsible for all taxes, duties, and levies applicable to their use of the Platform other than UK VAT, which is included in the stated price. Where the User is entitled to claim a VAT exemption, they must notify CINTEL in advance and provide supporting documentation.

10.1 Compliance with Data Protection Legislation

Each party shall comply with all applicable Data Protection Legislation in connection with the processing of personal data under this Agreement. CINTEL’s Privacy Policy sets out in detail how CINTEL processes personal data and is incorporated into this Agreement by reference.

10.2 User’s Data Protection Obligations

Where Platform Data contains personal data (including director names, registered office addresses, or other identifiable information), the User must:

• Process such personal data only for lawful purposes and in compliance with UK GDPR;
• Not use such personal data to contact individuals for unsolicited marketing purposes without a lawful basis;
• Not use such personal data in a manner that constitutes harassment, stalking, or targeted profiling;
• Implement appropriate technical and organisational measures to protect personal data from unauthorised access or disclosure;
• Comply with all subject access requests and data subject rights requests in a timely manner.

10.3 Data Processing Agreement

To the extent that CINTEL processes personal data on behalf of the User as a data processor, the parties shall enter into a Data Processing Agreement in the form prescribed by CINTEL, which shall form part of this Agreement.

10.4 International Data Transfers

Where personal data is transferred outside the United Kingdom, CINTEL shall ensure that appropriate safeguards are in place in accordance with UK GDPR, including where applicable the use of International Data Transfer Agreements (IDTAs) or other approved transfer mechanisms.

11.1 CINTEL’s Warranties

CINTEL warrants that:

• It has full right, power, and authority to enter into this Agreement and to grant the rights set out herein;
• The Platform will be provided with reasonable care and skill in accordance with applicable law;
• CINTEL will use commercially reasonable endeavours to ensure the Platform is available 99.5% of the time in any calendar month, excluding scheduled maintenance.

11.2 User’s Warranties

The User warrants and represents that:

• All information provided to CINTEL is accurate and not misleading;
• The User’s use of the Platform will comply with all applicable laws and regulations;
• The User will not use the Platform for any unlawful purpose or in a manner that infringes any third-party rights;
• The User has all necessary licences, consents, and approvals required to use Platform Data as intended.

11.3 Disclaimer of Warranties

Save as expressly set out in Clause 11.1, the Platform and Platform Data are provided ‘as is’ and ‘as available’. To the maximum extent permitted by law, CINTEL disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, completeness, non-infringement, and uninterrupted availability.

Platform Data is sourced in part from Companies House and third-party providers. CINTEL does not guarantee the accuracy, completeness, or timeliness of such data. Users should not rely solely on Platform Data for decisions of material commercial or legal significance without conducting independent verification.

12.1 Exclusion of Consequential Loss

To the maximum extent permitted by law, CINTEL shall not be liable to the User for any:

• Loss of profit, revenue, or anticipated savings;
• Loss of business, contracts, or commercial opportunities;
• Loss of goodwill or reputation;
• Loss or corruption of data;
• Indirect, special, incidental, punitive, or consequential losses of any kind;

whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise, even if CINTEL has been advised of the possibility of such losses.

12.2 Cap on Liability

CINTEL’s total aggregate liability to the User in respect of any and all claims arising under or in connection with this Agreement shall not exceed the lower of:

• The total Subscription Fees paid by the User in the 12 months immediately preceding the event giving rise to the claim; or
• £500.

12.3 Exclusions from Limitation

Nothing in these Terms shall limit or exclude CINTEL’s liability for:

• Death or personal injury caused by CINTEL’s negligence;
• Fraud or fraudulent misrepresentation;
• Any other liability that cannot be excluded or limited by law.

12.4 User’s Indemnity

The User shall indemnify, defend, and hold harmless CINTEL, its directors, officers, employees, agents, and licensors from and against all losses, claims, damages, costs (including legal fees on an indemnity basis), and expenses arising from or in connection with:

• The User’s breach of these Terms;
• The User’s use of the Platform or Platform Data in a manner not permitted by this Agreement;
• Any infringement of any third-party rights arising from the User’s use of the Platform;
• Any violation of applicable law by the User.

13.1 Term

This Agreement commences on the date of acceptance and continues for the initial Subscription term selected by the User. Unless cancelled in accordance with Clause 13.2, the Subscription shall automatically renew for successive periods of the same duration.

13.2 Cancellation by User

The User may cancel their Subscription at any time by providing written notice through the Platform’s account management portal or by emailing accounts@cintel.co.uk. Cancellation takes effect at the end of the then-current billing period. No refund shall be due for any unused portion of a pre-paid Subscription period, except as set out in Clause 9.4.

13.3 Termination by CINTEL

CINTEL may suspend or terminate the User’s access to the Platform immediately upon written notice if:

• The User commits a material breach of any provision of this Agreement;
• The User fails to pay any Subscription Fees within 14 days of the due date;
• CINTEL reasonably suspects fraudulent, abusive, or unlawful use of the Platform;
• Continuing to provide the Platform would cause CINTEL to breach any applicable law or regulatory requirement;
• The User becomes insolvent, bankrupt, or is subject to any insolvency proceedings.

13.4 Consequences of Termination

Upon termination of this Agreement for any reason:

• The User’s right to access the Platform and to use Platform Data ceases immediately;
• The User must immediately delete or destroy all copies of Platform Data in its possession;
• All outstanding fees become immediately due and payable;
• Each party must return or destroy the other party’s Confidential Information;
• Clauses 4.2, 7, 11.3, 12, and 15 shall survive termination indefinitely;
• Clause 7.6 (Confidentiality) shall survive for five years from the date of termination.

14.1 Prohibited Conduct

In addition to the restrictions set out elsewhere in these Terms, Users must not use the Platform:

• To harass, threaten, or intimidate any person;
• To engage in any form of discrimination on grounds of age, disability, gender, race, religion, or sexual orientation;
• To circumvent, evade, or bypass any sanctions, export controls, or financial regulations;
• To engage in any activities that constitute money laundering, tax evasion, or market manipulation;
• To assist any person or entity that is subject to international sanctions;
• In any manner that is contrary to the Computer Misuse Act 1990;
• To access, collect, or use data about individuals for surveillance, stalking, or profiling purposes;
• In connection with any fraudulent insurance claim, financial fraud, or identity fraud.

14.2 Reporting Violations

Users who become aware of any violation of this Acceptable Use Policy must report it to CINTEL at compliance@cintel.co.uk. CINTEL may investigate suspected violations and may cooperate with law enforcement authorities as required.

15.1 Governing Law and Jurisdiction

This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. Each party irrevocably submits to the exclusive jurisdiction of the courts of England and Wales.

15.2 Dispute Resolution

In the event of a dispute, the parties shall use reasonable endeavours to resolve the matter through good-faith negotiation within 30 days of written notice of the dispute. If the parties are unable to resolve the dispute within this period, either party may refer the matter to the courts of England and Wales. CINTEL reserves the right to seek urgent injunctive or other equitable relief in any jurisdiction at any time.

15.3 Entire Agreement

This Agreement, together with any Order Form, Subscription Agreement, Reseller Agreement, Affiliate Agreement, Privacy Policy, and Data Processing Agreement, constitutes the entire agreement between the parties in relation to its subject matter and supersedes all prior agreements, representations, and understandings.

15.4 Severability

If any provision of this Agreement is or becomes invalid, illegal, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the relevant provision shall be deemed deleted. Any modification or deletion shall not affect the validity and enforceability of the remaining provisions.

15.5 Waiver

No failure or delay by CINTEL in exercising any right or remedy under this Agreement shall constitute a waiver of that or any other right or remedy. No single or partial exercise of any right or remedy shall prevent any further exercise of that or any other right or remedy.

15.6 Assignment

The User may not assign, transfer, sub-license, or otherwise deal with any of its rights or obligations under this Agreement without CINTEL’s prior written consent. CINTEL may assign or transfer this Agreement, or any rights or obligations under it, at any time, including in connection with a merger, acquisition, or sale of assets, upon written notice to the User.

15.7 Force Majeure

CINTEL shall not be liable for any failure or delay in performing its obligations under this Agreement to the extent that such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, failure of third-party infrastructure (including Companies House API outages), or government action. CINTEL shall notify the User as soon as reasonably practicable of any force majeure event and shall use reasonable endeavours to minimise its impact.

15.8 Third Party Rights

Except as expressly provided otherwise, this Agreement does not create any rights under the Contracts (Rights of Third Parties) Act 1999 that are enforceable by any person who is not a party to this Agreement.

15.9 Notices

All notices under this Agreement must be in writing. Notices to CINTEL must be sent to 9 Freetrade House, Lowther Road, Stanmore, HA7 1EP or by email to legal@cintel.co.uk. Notices to the User will be sent to the email address registered with the User Account. Notices sent by email shall be deemed received one hour after sending, unless CINTEL receives an automated non-delivery notification.

15.10 Anti-Bribery and Corruption

The User shall comply with all applicable anti-bribery and anti-corruption laws, including the Bribery Act 2010, and shall not engage in any conduct that would constitute an offence under such legislation in connection with the use of the Platform or the performance of this Agreement.

15.11 Modern Slavery

The User warrants that it complies with the Modern Slavery Act 2015 (where applicable) and that neither it nor any member of its supply chain uses forced, compulsory, or trafficked labour, or any person held in slavery or servitude in connection with the performance of this Agreement.

15.12 Amendments

No amendment to this Agreement shall be effective unless made in writing and signed by duly authorised representatives of both parties, except for amendments to these Terms made by CINTEL in accordance with Clause 2.3.